> ## Documentation Index
> Fetch the complete documentation index at: https://help.casaconect.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Subprocessors

> The third-party services involved in running Casa Conect, what each one does, and what data it handles.

Casa Conect uses the services below to deliver the product. We list each with its purpose and the kind of data it handles, so that you can assess them against your own obligations.

<Note>
  This page describes how the product is built. The contractually binding list of subprocessors, with their locations and transfer mechanisms, is part of your data processing agreement. To request one, write to [support@casaconect.ai](mailto:support@casaconect.ai).
</Note>

## Infrastructure

| Service                 | Purpose                                                                                                                                              | Data handled                                                                                              |
| :---------------------- | :--------------------------------------------------------------------------------------------------------------------------------------------------- | :-------------------------------------------------------------------------------------------------------- |
| **Amazon Web Services** | All hosting: application, database, file storage, email, malware scanning, key management, and AI inference for Claude models through Amazon Bedrock | All customer data, in the EU. Bedrock inference uses EU regions.                                          |
| **Trigger.dev**         | Runs background jobs: agent sessions, document indexing, folder sync, workflows                                                                      | Processes content in memory while a job runs. Connects privately to our database. Not a system of record. |

## Identity and billing

| Service    | Purpose                                                                                                                                                                           | Data handled                                                                                      |
| :--------- | :-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | :------------------------------------------------------------------------------------------------ |
| **WorkOS** | Sign-in, multi-factor authentication, sessions, organizations, roles and invitations. Also hosts the OAuth connection to your Google or Microsoft account and holds those tokens. | Names, email addresses, organization memberships, authentication events, connected-account tokens |
| **Stripe** | Subscriptions, credit purchases, invoices, tax, payment methods                                                                                                                   | Billing contact details and payment information. Card numbers never reach Casa Conect.            |

## AI services

| Service                               | Purpose                                                                                          | Data handled                                                                                                                                                   |
| :------------------------------------ | :----------------------------------------------------------------------------------------------- | :------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Anthropic**, through Amazon Bedrock | Claude conversation models                                                                       | Conversation content and retrieved passages. Processed within AWS, in EU regions.                                                                              |
| **OpenAI**                            | ChatGPT conversation models, conversation-memory embeddings, voice dictation                     | Conversation content and retrieved passages, short conversation passages, dictated audio. Requests are sent with storage off.                                  |
| **Microsoft Azure OpenAI**            | Search embeddings and search-query understanding                                                 | Text passages from documents, and search queries                                                                                                               |
| **Cohere**                            | Reranking of search results                                                                      | Search queries and candidate passages                                                                                                                          |
| **LlamaIndex (LlamaParse)**           | Parsing uploaded documents into text, tables and layout                                          | Uploaded files. The EU endpoint is used.                                                                                                                       |
| **DeepL**                             | Automatic translation between English and Spanish of names and descriptions inside Shared Spaces | The short texts people enter in a Shared Space: names of teams, document types, categories and appointments, descriptions, and review comments. Not documents. |
| **Tavily**                            | Web search for the agent                                                                         | Search queries written by the agent                                                                                                                            |
| **Browserbase**                       | Cloud browser sessions, live view and session recordings                                         | The pages the agent visits, and recordings of the session                                                                                                      |
| **Braintrust**                        | Authoring and versioning of the agent's system instructions                                      | Casa Conect's own prompts. Not customer content.                                                                                                               |

See [AI data handling](/security/ai-data-handling) for what each AI service receives and the controls available to you.

## Monitoring and analytics

| Service               | Purpose                              | Data handled                                                                                                                                 |
| :-------------------- | :----------------------------------- | :------------------------------------------------------------------------------------------------------------------------------------------- |
| **Sentry**            | Error monitoring                     | Server error reports. Request inputs are reduced to their structure. Values are never sent.                                                  |
| **PostHog**, EU cloud | Product analytics and session replay | Usage events with content fields removed. Replays with all text masked and content areas blocked entirely. See [Privacy](/security/privacy). |

## Only when you connect them

| Service                              | Purpose                                           | Data handled                               |
| :----------------------------------- | :------------------------------------------------ | :----------------------------------------- |
| **Google** (Drive)                   | Folder sync, when a member connects their account | The files in the folders that member links |
| **Microsoft** (OneDrive, SharePoint) | Folder sync, when a member connects their account | The files in the folders that member links |

## Website

The marketing site at `casaconect.ai` is hosted on **Vercel**. It processes no customer workspace data.

## Changes

We update this page when a service is added or removed, and record the change in the [changelog](/changelog).
