> ## Documentation Index
> Fetch the complete documentation index at: https://help.casaconect.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Documents by email

> Every user has a personal address for sending files into Casa Conect. Learn how it differs from the agent's address and when to use which.

Alongside the organization's agent address, **every user** has a personal address for getting documents into Casa Conect. Email a file to it, from your phone, from the office scanner or from another mailbox, and the file appears in your own documents inbox, ready to be filed.

## Your personal address

Your address has the form `abc123def456@docs.casaconect.ai`. The part before the `@` is a random code unique to you.

To find it, open the **Inbox** and choose the **Docs address** copy button. The empty state also shows it under *"Just filing documents? Email them here:"*.

<Tip>
  Save the address as a contact called "Casa Conect documents", and add it to your office scanner's address book. Scanning to your inbox then takes one button.
</Tip>

## Agent address or docs address?

|                             | Agent address                                                                        | Docs address                                                         |
| :-------------------------- | :----------------------------------------------------------------------------------- | :------------------------------------------------------------------- |
| **Belongs to**              | The organization                                                                     | You                                                                  |
| **Looks like**              | `your-office@agent.casaconect.ai`                                                    | `abc123def456@docs.casaconect.ai`                                    |
| **What happens**            | The agent reads the message, files attachments, drafts replies and may open a matter | The attachments appear in your personal inbox. Nothing else happens. |
| **Visible to**              | The organization                                                                     | Only you                                                             |
| **Requires Casa Conect OS** | Yes                                                                                  | No                                                                   |
| **Use it for**              | Correspondence that needs work                                                       | Getting a file in, quickly                                           |

## File what arrives

Documents sent to your address are listed in the Inbox with their attachments. From there you can preview each file, copy it into a [Shared Space](/shared-spaces/documents) where it belongs, or delete it once it has been dealt with. Deleting an inbox document cannot be undone.

## Security

Mail to a docs address passes the same first line of checks as mail to the agent. Messages that fail virus scanning, are clear spam, or fail a strict DMARC policy are dropped before they are opened, and oversized messages are refused.

Treat your docs address as semi-private. Anyone who knows it can send files to your inbox. They cannot read anything, and nothing they send is acted on automatically.